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12/14/22 — 3:30-5:30PM PST — Fet Event (For House Exeter)
In this class, we’ll cover how to provide anticipatory service by tracking preferences, learning skills, catching and solving problems (even before they occur), providing service unobtrusively, generating service ideas, and improving existing processes. We’ll wrap up with a brief Q+A session.
I chatted about this with Dan and Dawn on the Erotic Awakening podcast, here.